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Installation Fails > Can't update menus

Thread began 11/27/2009 1:26 pm by jmueller | Last modified 11/30/2009 2:26 pm by jmueller | 2011 views | 11 replies


Originally Said By: Office Guy-172461
  How are you using the extensions if you are not using Dreamweaver? Where is Extension Manager installing the extensions?

Did you even look at the section?  

Yes I did look at the link you posted. I've also deleted the cache file some times before when having issues with the WA extensions. The error I am getting now happens before entering dreamweaver. It happens at the installation state. Dreamweaver is shut down when I install the new extension.

Originally Said By: Office Guy-172461
  How about the part called "Can't update menus. The extension can not be installed" error?  

I do not see any part that is relevant to the error message I am getting.

Originally Said By: Office Guy-172461
  Maybe this would help:
10 Tips for getting quick help from a support forum

WA support will be back on Monday so you can ask them then. I'm just a volunteer.  

I assume that I am not the first, nor the only or last person having this problem. That's why I posted here - maybe somebody had exactly the same problem with this new version on a mac.

I will contact support on monday if the issue still exists. Thank you.

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