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Mail sending issues

Thread began 1/27/2020 12:21 pm by rob294118 | Last modified 3/18/2021 11:58 am by rob294118 | 98 views | 4 replies

3/18/2021 9:57 amlr_leal239405

I have a question along the same lines.

Emails coming to us from noreply@ouwerbsite.com (from our form) go into the inbox, but emails coming from the client's email address, but from our website form, go to the junk box. I have email set up to come FROM the person filling out the form with the email they provide. Does the DKIM / SPF not apply in this case even though it is being sent to us, through our hosting server. I think the answer is that they have to come from @ourwebsite.com, but just wanted to see if you can shed more light or if there is a way to make it work. Thanks.

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