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eCart not writing back to database for a significant number of orders, despite successful payment at PayPal

Thread began 3/03/2020 7:06 am by Nathon Jones Web Design | Last modified 8/27/2020 2:32 pm by Nathon Jones Web Design | 1840 views | 26 replies

3/05/2020 1:16 amNathon Jones Web Design

Hi Ray. We've had another failed order at around 5:30am, OrderID 3958 & FormID 13154.
We also had a successful order at 8:54am, OrderID 3959 & FormID 13155.

Hoping that the logging pinpoints exactly what's going wrong so that we can resolve this issue for our client.
Thank you.
NJ

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