Please help us! We need to calculate the shipping fees on our website. We opened an account with UPS, we use the E-CART help documentations, but without succes!!
All of our shippement will start by Shenzen (China), and delivery everywhere on the globe.
It is really rush, please did somebody can helping us?
You really should post this in a new thread instead of hijacking another.
1st, make sure the USPS shipping rate lookup is set to redirect to a failure page when the lookup behavior fails
On the shipping failure page, go to the bindings panel and expand the USPS collection.
Add the full Request and Full response bindings to the failure page, the full response from USPS will give us some clues on why the lookup is not working.