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Reset password email process not writing to database

Thread began 11/26/2018 9:24 am by MagsW | Last modified 11/27/2018 10:13 am by MagsW | 14 views | 4 replies

MagsW

Reset password email process not writing to database

Hi Ray, I've been asked to make an urgent change on an existing website with reference to the forgotten password utility. It currently uses Hash encryption and when you use the forgotten password page, it emails your login details to you. However they want to change it so that the user receives an email with a link to change their password.

I have this facility on another site which uses SHA1 encryption so have copied over the server behaviors, forms, javascript etc and it does send the email with the link, however it doesn't update the database with the new information. It gives the error "A problem occured with your information. Please attempt the forgotten password process again.."

Would you mind taking a look for me as I've spent the last 3 hours trying to fix it! I've put the FTP details in the attached file.

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