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contact form - not reaching destination when Hotmail, AOL or Yahoo address submitted?

Thread began 3/27/2017 12:31 pm by Nathon Jones Web Design | Last modified 8/30/2017 5:40 pm by Nathon Jones Web Design | 677 views | 24 replies

Nathon Jones Web Design

No, that's not it at all.

If you go to the following web page:

...and you complete the form, one of the form fields asks for an e-mail address so that my client can respond to the customer enquiry.

If the customer enters a Yahoo, Hotmail or AOL address in that form field, very common e-mail address extensions, the form doesn't arrive. If you enter any other e-mail address, it arrives as expected.

The host has triple tested this with a form script that they use and all e-mail addresses are being allowed through, it is only the WebAssist form script that seems to be blocking e-mail from those extensions.

Hope you can help. FTP details are listed above.
Thank you.

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