View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

need file made to get past firewall

Thread began 10/02/2009 1:05 pm by ruffteam | Last modified 10/05/2009 12:48 pm by ruffteam | 981 views | 3 replies

ruffteam

need file made to get past firewall

hello. I don't know where to post requests like this - to ask to have a file made so I can register the CSS Sculptor 3.0 I downloaded a week ago so it will work behind the firewall where I work. Also, I don't want to paste-in publicly the MAC info on my computer here. Can you look it up from my support history? It's the same computer I always use.
I don't understand what I am into with WA anymore. I have purchased over $1500 worth of extensions, just about all of them. Then that all seems like a bad decision because I can get them all with a subscription for $20/mo. So I have the subscription now too. I think I get upgrades for my purchased products as a part of my subscription. Is that true?
When I download CSSSculptor 3.0 and it replaces the 2.5 I purchased, do I now own a copy of 3.0? I still have the file created by eric to get me past the firewall for 2.5, but I can't seem to register 3.0 with it. Do I need a new file made to get 3.0 to work?
Is there any advantage or perk for customers like me owning all these extensions rather than just having the subscription? Do I really own all the upgrades I get with my subscription, or am I falling behind every time WA changes the version number on something? Or does it even matter?
I understand these changes are necessary and benefit WebAssist, but as a buying customer I'm not sure where it leaves me. I've had to back off in my devotion to this relationship as the personal support that was so important to me succeeding is replaced with the public "forums" kind of thing. I'm not sure what to do about it, actually, and am looking back at CRE and all the other store-building programs I own and have abandoned for lack of support to see if they have improved.

still a big fan of webassist, though a bit battered by the changes.
david

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...