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Thread began 9/30/2009 9:17 pm by madelectrical386948 | Last modified 4/07/2011 11:23 am by madelectrical386948 | 9021 views | 38 replies


Thx for the input Neil,

It seems that I am missing some what I have bought.

I paid 100 and 20 per month to use the extensions. Being a novice at this, I thought it was a great idea to learn and to use your product.

Now it seems I do not have the software that I need because I cannot get the supporting files I need to figure this out.

So why don't I have the right for the 'User Registration Solution Pack'. I thought I paid for everything. Do I get that if I paid for the Super Suite. Is that the only way I get real support?

This brings another question into my mind. What else I'm I missing? What other files do I really need and don't get thru your extension library feature.

So maybe you should let people know before you buy the extension library, you get the extensions but nothing else.

I am not trying to have a poor attitude with this, but if you want me to keep with Web Assist and later down the road buy your Super Suite, I would suggest you make it much easier and step by step.

So please, tell me what else I am missing.


Mike D

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