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Can't re-activate despite resetting activations

Thread began 11/24/2016 7:00 am by matthew316697 | Last modified 11/28/2016 2:17 pm by matthew316697 | 440 views | 2 replies


Can't re-activate despite resetting activations

I am having trouble re-activating my webassist software. I have entered my serial numbers correctly into the boxes and the green tick appears. However when I press the activate button I get a persistent error saying my serial number is incorrect. Having gone through this procedure a number of times including copying from the website and clearing all my activations in my account but I have got no further. I have uninstalled and re-installed Design Extender via the Extension Manager but get the same result. My system is Win10 64bit.

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