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two email from same action (button pressed)

Thread began 9/06/2016 10:44 am by tony | Last modified 9/06/2016 12:13 pm by tony | 487 views | 1 replies

Ray BorduinWebAssist

Can I see a copy of the page? It sounds like you may have copied and pasted the email server behavior instead of applying it twice, which is why you get two emails with the same body that can't be edited separately.

The solution is to either remove and re-apply, or to find the email include, rename it, and manually update the email reference and file name in one of the email server behaviors to point to the new file. Once you have two separate include files for the email they will be able to be edited separately including the body template file.

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