close ad
Databridge V2 with MySQLi support IS Now Available!
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

Every time when I use PowerCMS I get this error, "MySQL server has gone away".

Thread began 2/01/2016 4:20 pm by vacuum | Last modified 2/04/2016 7:29 pm by vacuum | 912 views | 17 replies

Ray BorduinWebAssist

That connection information does appear correct.

In researching the error on the MySQL site:

I see the 3rd listed cause is: "A client application running on a different host does not have the necessary privileges to connect to the MySQL server from that host. "

I really feel like that has to be the issue here. It isn't a problem with the PowerCMS code itself, it is an issue with not being able to connect to the remote database because of a permissions issue of some sort. I don't think there is any code that could be updated in the php to correct this problem, it would have to be fixed by your server administrator adjusting the permissions.

I'd suggest just using a local database for testing locally and export/import the data when you are ready to go live. I know it would be nice to be able to use the live database on your localhost, but it appears that isn't supported based on the error and response by your server support.

Did this help? Tips are appreciated...

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question





Ease of use


security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...