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WebAssist Subscriptions Policy

Thread began 9/11/2009 2:11 pm by support294769 | Last modified 10/04/2009 8:16 am by support294769 | 5886 views | 21 replies


Be aware of WebAssist Return Policy on Subscription

I signed up for the new subscription and downloaded all the extensions and installed them. Dreamweaver CS4 blew up on my Mac. I spent hours uninstalling and trying fixes and reading the forums to get answers and calling WebAssist, emailing the sales department and finally deciding I had to uninstall Dreamweaver and reinstall it to get it to work. This is a brand new Macbook Pro with all the bells and whistles and never had a problem with Dreamweaver CS4 until this time.

I asked for my money back. I was told that the $99 is not refundable and I was welcome to cancel my subscription.

I will be fighting this through my credit card company. It's ridiculous a company doesn't have any return policy.

Beware that this is the policy and know what you are getting yourself into.

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