I spoke with sales...which is pointed out in my post. I really don't think there should be a huge difference in chatting online with sales versus speaking to them in person, if it is the same department then what's the diff?
Haven't had time yet but I will call sales tomorrow.
Negativity also includes name calling and talking down to people, so perhaps you should stick to giving your opinions on the situation rather than trying to make light of a comment/stance you clearly disagree with.
Explain to me the logic in not being able to refund an activation fee for a subscription that was purchased erroneously by a Super Suite owner? Since refunds were previously given on purchases of extensions that did not fit the owner's intended use what is the difference here?
I like webassist, but they are not perfect and complaining about something on a forum board does not constitute immature behavior. I'm happy to debate the merits of different points of view but please save your name calling for someone else, we all deserve respect here.