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validation not working

Thread began 2/02/2015 11:49 am by marsha431457 | Last modified 2/13/2015 3:26 pm by marsha431457 | 1475 views | 40 replies

marsha431457

Now we have added the other 2 products (Honor Tags) and the validations are not working on these in the same way they weren't working on the Bracelets. I went back through your posts and checked all the things we fixed on bracelets and fixed them on Tags (some were already done correctly, but I found a few glitches). But I must not have caught them all, because they still don't work.

These products can be found at:
http://www.bandofhonor.com/tag_single.php
http://www.bandofhonor.com/tags_double.php

The tricky part here is there are 2 SIDES of inscriptions (3 lines each side) but again they need only fill out one or two lines on each side. Making it more tricky: on tag_single.php, the logo takes up a whole side, INSTEAD of the 2nd side inscription. I handled that by having a "None" selection in the drop down, making the logo field a "validated show if" and removing the show if from the 2nd side inscription lines. (I tried to explain that all in text in the form). We have had mixed luck getting these into the cart or even getting it to proceed to the cart...

Meanwhile we have gone live with this so we need to fix these problems!

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