close ad
Databridge V2 with MySQLi support IS Now Available!
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

Where is delivery address saved? +other eCart problems relating to address details

Thread began 11/17/2014 6:18 am by Nathon Jones Web Design | Last modified 11/20/2014 2:45 pm by Nathon Jones Web Design | 1143 views | 34 replies

Nathon Jones Web Design

wrong address being saved

So...back to the intial problem. I think I have resolved the Billing and Delivery Address issues when paying by credit or debit card however when I purchase with a PayPal account, which is processed successfully, I am taken to the success/confirmation page (checkout_success.php) which displays, somehow, a completely incorrect address. An address that wasn't even entered during the purchasing process because it isn't asked for!

Checking the database, this same address is stored with the order as being the delivery address so there is definitely something wrong with the eCart Store Summary in Database on the PayPal account payments side which is the pp_confirm.php side as far as I understand it.

I've inspected pp_confirm.php and I can't see why this is happening because the behaviour itself is picking up the correct form fields (suffixed with "_2" to indicate that they are the delivery address form fields).

I attach that file, and checkout_success.php (which also seems to be selecting the correct form fields) for inspection, but you also have the FTP details above. Thank you.

EDIT: I ran some testing, my thinking being that maybe because I'd tested a credit/debit card transaction earlier then, somehow, it was storing the billing address entered during that transaction as the delivery address in the PayPal transaction. I cleared cache etc, and ran through another transaction and when I am finally logged in to PayPal to make the payment, it is listing a delivery address there that is the one that's being stored in the eCart Store Summary in Database behaviour so PayPal appears to be sending back a different delivery address than the one that is entered by the customer on our website side.

I'm hoping that will help you track down the issue. Thank you.

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question





Ease of use


security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...