I think we may have found the problem.
So far all of the people reporting this and sending in IPConfig files are all using foreign language OS's
in the activation routine we do the ifconfig /all command then find "Physical Address" to get the Mac Address for the computer.
We will be doing an update to get this fixed, I will update this thread when the update is complete.
I Would still like to know if anybody having the problem is on a Mac OS. so far all respondents have been Windows.