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NOT COOL, Webassist!

Thread began 9/08/2009 8:11 pm by meegan76727 | Last modified 10/27/2009 1:48 pm by meegan76727 | 9976 views | 46 replies


A Similar Complaint

Like Meegan, I had WebAssist rub me the wrong way. I bought PowerStore $299.99 on 06/30/2009. Then on 7/23/09 a special price of $99.99 was offered for PowerStore to Super Suite owners (which I am). I wrote to the sales department and was told I was screwed out of $200 because I bought their product early, even though a month hadn't gone by. Apparently we should all wait indefinitely in the hopes that a discount will be offered someday.

This reminds me of the iPhone fiasco where loyal customers ended up paying more because they didn't wait a month for the price to go down. Why would a company want to make early purchasers feel bad? I lost $200 because, as a loyal, long-term customer, I was interested in buying a new product. At least Apple recognized their mistake and made refunds.

Be warned, buying from WebAssist is a pricing crap shoot.

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