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Problems with checkout in Powerstore 4.5

Thread began 9/26/2014 9:22 am by Matt | Last modified 10/10/2014 12:42 pm by Matt | 347 views | 6 replies

Matt

Problems with checkout in Powerstore 4.5

I am getting reports that customers are unable to check out due to the following error: "Your transaction could not be completed due to a problem occurring while calculating shipping." It seems to be random. It happens a few times a week. Different customers, different addresses. I have checked their addresses for errors and I don't see anything wrong. Customers are getting frustrated and leaving due to this issue.

Any help is greatly appreciated.

Thank you,
-Matt
Titan Pinball

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