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SuperSuite User Disatisfied

Thread began 9/14/2009 1:52 pm by tykwondoka376105 | Last modified 9/21/2009 10:49 pm by tykwondoka376105 | 1686 views | 8 replies


I desrve Better Treatment Than That

Originally Said By: Jimmy Wu
  The only intention of the subscription model is to make it easier for new customers to get in the door. From user feedback, one of the biggest hurdles that users experienced with starting to use the tools is the high cost of getting the suite as well as needing to purchase several products to get all their needs done. The subscription model solved both these issues by lowering the cost and giving the user access to all the products.

I'm sorry that you see it in that way, but we can only make changes to make the product line better going forward.  

Gee, I wished you would extend the same courtesy to me as a paying customer. When I inquired about your product your sales staff assured me that laying out this much cash was a worthwhile investment. They never told me that the company intended to go to a lease program. Nor are they offering anything to reduce the residual costs of maintaining your product.

You only do what your boss tells you. You are a slave and that's why you disgrace you and your parents failing to see things from the point of view of those who made sacrifices to buy your product.

The kind of bull your throwing at your loyal customers to try to put a spin is disgusting. I hope everyone you overcharged for your products calls adobe and tells them to remove your products from their site.

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