
this was because after changing it you did not upload the waue_contact-led-warehouse-confirm_1.php file.
the code i showed that i changes was the origianl code, i changed it to the sugestion i made in my forst reply.

Yes, I understand now...I hadn't uploaded waue_contact-led-warehouse-confirm_1.php so any changes I made in the Universal Email behaviour, regardless of whether or not they were glitching or not (by always being blank when I checked back) wouldn't have changed on the server and therefore the e-mail "From" field would still be blank upon arrival in our Inbox. Got it!

once you set it in the from name, it will then become part of the from address and the from name setting will be blank on reinspection.

Maybe this is a feature request issue, but wouldn't it make far more sense if the value you enter in the From Name field remained? Otherwise the setting looks blank.

the code that loops through the form in the tempalte will look like this:
<?php
foreach( $_POST as $pkey => $pval ){
if (!RemoveValue($pkey,$remove,$removeBegins,$removeEnds,$removeIncludes)) {
?>
<tr valign="top">
<th style="font-size: 12px; width: 134px; text-align: right; padding: 3px 10px 3px 3px; font-weight: bold;"><?php echo(str_replace("_"," ",$pkey)); ?>:</th>
<td style="font-size: 12px; padding: 3px;"><?php echo(str_replace("\n","<BR />",(is_array($pval)?implode(", ",$pval):$pval))); ?></td>
</tr>
<?php
}
}
?>

So when Universal Email initially creates the e-mail receipt page, webassist/email/template/Blank.php, it puts in the above loop code which will display all of the form element names, and the name of your Submit button (?), plus the content of those form fields but the only way to edit how they appear, after that, is to manually remove the loop code from the template page and start again from scratch? Ugh. :(