...for a fee. ;)
Over the past 3 weeks I have had to endure a series of inexplicable bugs with the eCart extension, bugs which you have acknowledged, identified and logged, yet I have received no compensation for this, nor any apology I should add, nor any compensation or apology for the subsequent time I lost trying to figure out, and fix, those bug issues (well documented on here), prior to you identifying them.
I don't feel that I've been unreasonable throughout this whole process and I've bitten my lip on the bug issue up to this point.
I don't feel that my questions about the Switch/Maestro card is unreasonable yet I am being asked to pay for that it seems.
Perhaps a reminder of the opening statement on the following page of your website might be useful?:
If my questions, and subsequent solutions to those questions, regarding Switch/Maestro cause my Premier Support session, which is booked to address adding an onChange / Show If event to the Card_Type drop down menu and related validation, to over-run will I be expected to pay an additional $99.00?
I personally feel as if you have run out of patience with me and I'm disappointed by that because I've done nothing more than encounter bugs in the software I purchased from you in good faith.
Overall, I'm starting to feel quite disappointed. Oh, and the website still isn't online but hey ho.