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Customers can't sign in to store site, it times out and other back end issues

Thread began 2/09/2014 9:26 am by mycroft | Last modified 2/24/2014 5:16 pm by mycroft | 1430 views | 5 replies

Ray BorduinWebAssist

There is never a monthly charge for SSL. SSL has an annual charge for the certificate. Monthly charges can be for general hosting, the cafe commerce service, and a custom domain name.

I'm not sure why your SSL could have been unlinked. I've turned it off in your account, so you should be able to re-register your ssl using the keys send when you requested the service. If you need help, post your phone number in a reply to this thread and we'll call to help you through the process.

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