close ad
WARNING PC USERS: Do Not Install the DREAMWEAVER CC 2017 Update »
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

Bought eCart 5 but don't have offer to upgrade to eCart 6 when I log into my account. Please help.

Thread began 2/02/2014 8:45 pm by Jennifer | Last modified 2/07/2014 3:06 pm by Jennifer | 640 views | 7 replies

Jennifer

I don't understand why it was cancelled as I never asked for it to be cancelled (and I am currently using it and have been using it the whole time). I did notice the monthly payments stop but I just figured that it had reached the total cost and I know that the way the student program works is that you stop making the payments once the full cost of the item has been reached.

I remember when my credit card expired the payments stopped. I then had to call in and give a new credit card number and then the payments renewed again. Is is possible that a new account was created for me when I gave this new credit card number and this is the account that you were referring to when you said that you can see that I have the upgrade option of eCart 6 available?

Has my Supersuite payment been fully made? I assume that it was been since the automatic payments just stopped on their own and I am still able to use my product just fine. Please let me know what I need to do to either continue paying (if there are more payments still owing) or get onto whatever new account that currently exists with my email address so that I can get my upgrade to eCart6. Thanks in advance.

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...