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Bought eCart 5 but don't have offer to upgrade to eCart 6 when I log into my account. Please help.

Thread began 2/02/2014 8:45 pm by Jennifer | Last modified 2/07/2014 3:06 pm by Jennifer | 935 views | 7 replies


Hi Jason,

Yes, I am logging in with the correct account because I can see my purchase of Supersuite in the account that I am logging in from but still cannot see any upgrades. Maybe I am missing how to actually obtain the upgrade (even though I thought it was fairly straightforward). What I did was logged into my account, then I clicked the "my account" button on the top right of the screen, then I clicked the "my upgrades" tab and it just says "you don't have any upgrade offers currently available". Should I be going about this a different way? At first I tried logging in and then just clicking on buying the product, but it did not apply any discounts to the final price so I backed out of purchasing before entering my PayPal password. Any assistance would be much appreciated.

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