Hi Jason,
I was running Norton Anti Virus, Firewall and other security protection software on my iMac. I uninstalled them last night and it still says "no internet connection detected" and after entering the serial, i get the same message "unable to connect to server, anti virus or firewall blah blah..."
I will need to work from home soon. I need this resolved. Should I uninstall and then re install the extensions? Or will you be able to activate it for me with the info I already provided?
Thanks,
Frank