Thanks Ray - just skyped you a message!
Ray just discovered another issue with the previous special shipping feature you helped us build into the cart - it calculates the special shipping to us from the manufacturer but the international shipping isn't being added! So the stores losing money on international shipping at the moment! Also orders have been placed through the store but they aren't showing in the database so the only record is the Payal receipt which isn't that detailed!!
It's never easy is it? Sorry.