Please only post serial numbers to the private area...
It looks like the first serial is associated with the old subscription program...that could be why it isn't working.
The second serial number should work. Please try it again and let me know if it works for you now. If not please post back with a detailed post of what products you are having difficulty with and the serial number associated with each product and I can generate the license files. I have the MAC address now, so no need to re-post that.
I was using the second password