close ad
Install the LAtest Updates to Work with CC 2017 and CC 2018
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

Custom Shipping Rule - For A Single Product That Ships Separately

Thread began 6/25/2013 6:53 am by peterm.bruce341471 | Last modified 7/06/2013 5:40 am by peterm.bruce341471 | 642 views | 12 replies

peterm.bruce341471

Takes Longer To Evaluate Than 15 Days

Jason,

With all respect it takes a lot longer than 15 days to find out all the niggles in the software. We bought powerstore convinced by the marketing on your website in good faith - but once we installed it there's been a number of problems to get to grips with over several tickets which all takes time. And even then we were willing to continue with it but now at last there's no hope to get the software functioning sufficiently to run a proper store. You guys should state clearly the limitations of powerstore.

We are outside the 15 day period but if the software doesn't work it doesn't work. The large number of shipping problems in the forum is clear testimony to this issue. I sincerely hope now there will not be a problem with a refund which seems only reasonable. We've wasted a lot of man hours, are way behind schedule, are we now not even going to get the decency of a refund when you cannot offer the help we need without us spending a load more money?

I have to say I am very disappointed. I've bought a lot of products from webassist and I'm beginning to change my mind about the company....

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...