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worldpay system upgrade

Thread began 5/07/2013 8:45 am by dalydesign | Last modified 5/29/2013 11:32 am by dalydesign | 1623 views | 5 replies


worldpay system upgrade

We're just received an email from World Pay stating that they are having a system upgrade, does this affect eCart? Will we need to change anything in our eCart code?

This is what they sent us....

Reminder - Please read and action

Dear Customer,
We emailed you in late November 2012 and again in early February 2013, to let you know that we’ll be making an upgrade to our systems.
As part of this upgrade, you may need to make a few changes to the way you connect to us, to ensure your payments and notifications continue to run smoothly.
We’ve been in touch with many of you recently and understand that additional time would be helpful to make the necessary technical updates. We have therefore extended the deadline to make the changes by four weeks, until 30 May 2013.
Please ensure that you, or your web developer, read the below information carefully and action the changes where needed.

What you need to do
1. If you use IP addresses instead of domain names to submit: http, XML or Remote Administration requests to WorldPay, please switch your connection to use domain-name-based URLs instead:

If you use HTML form posts:

Test environment:

Production environment:

If you use XML requests:

Test environment:

Production environment:

If you use Remote Administration:

Test environment:

Production environment:
2. If your system receives automatic updates from WorldPay when shoppers make payments on your website or by telephone (i.e. call-backs) and you choose to restrict domain names, please ensure that you are using the following domain names:

Note Please do not delete the IP addresses you currently permit for WorldPay.

3. If your website or internet connection is restricted, you will need to speak to your technical contacts that control your Domain Name Service (DNS). You will need to ensure that they are aware of the above information, refresh the DNS cache and confirm that references to and are replaced with

Why do you need to make these changes?
WorldPay is making a significant investment in product development, next generation technology and expanding our global market coverage.
As part of this investment, we are upgrading our platform and moving it to our new data centre and will therefore be changing some of the IP addresses from which we send updates.

Contact us
If you would like more information on how your WorldPay account could be affected by these changes, please contact our Technical Support team on +44 (0)870 366 1233 selecting option 5 for Technical Support, or email
Thank you for your support.

This mail is distributed by WorldPay. Further help is available on our website at

This e-mail message is confidential and for use by the addressee only. If the message is received by anyone other than the addressee, please return the message to the sender by replying to it and then delete the message from your computer. Internet e-mails are not necessarily secure. WorldPay Limited does not accept responsibility for changes made to this message after it was sent. Whilst all reasonable care has been taken to avoid the transmission of viruses, it is the responsibility of the recipient to ensure that the onward transmission, opening or use of this message and any attachments will not adversely affect its systems or data. No responsibility is accepted by WorldPay Limited in this regard and the recipient should carry out such virus and other checks as it considers appropriate. Registered office address: 55 Mansell Street, London E1 8AN; WorldPay Limited is a company registered in England and Wales with company number: 3424752. WorldPay Limited is authorised and regulated by the Financial Conduct Authority. WorldPay Limited is entered in the FCA's Register and its Register number is 504504.
WorldPay Limited (c) 2013

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