RE:
Troy, thank you for your insight. What you said is exactly my point as well.
I would even go further and suggest that existing suite customers get a significant discount for monthly rate in addition to setup fee waiver. You buy a full license, and you get a upgrade subscription program rather than full subscription. Again, it comes back to the fact that there would be no point of even buying a full license if you are going to have to pay for upgrades in the future and the amount of investment is same as the subscription.
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(Update)
They listened, indeed. WebAssist has been doing a great job patiently listening to us, and I am pleased to report that they have resolved my case in satisfactory manner. I now consider this peacefully resolved. Thank you Ray for being patient with our complaints.
