I apologize, I thought I had replied to your thread last week and started an incident for you to look into the errors, I am not able to reproduce them.
If you wish to request a refund, you can contact the sales department by email to do so, but i will start an incident so we can look into the errors with you if you wish.
I have created a support ticket so we can look into this issue further.
To view and edit your support ticket, please log into your support history:
If anyone else is experiencing this same issue, please append to this thread.