Do you maybe have a space in the first field? Sometimes when you copy from a web page it will copy the space or line break in front of what you are trying to copy and that will prevent it from pasting properly.
Try pasting into a .txt document and then re-copy making sure you don't have any spaces or line breaks selected. I'm pretty sure that will work. If not, give us a call or email your skype contact information and we can call you to investigate it further with you directly.