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Email No Longer working!

Thread began 12/15/2012 7:57 am by acaciasd344844 | Last modified 12/29/2012 8:53 am by acaciasd344844 | 713 views | 6 replies


Email No Longer working!

Hi Jason,

I am using Universal Emailer 4.0.1 and have come across an issue. First of all let me explain. You provided one2one support for me and this got things going well. I tested the pages thoroughly and it updated the database with success/failure as well as sending the email. The idea, is for Mobile users to trigger the emails in their smartphone browsers when they update their work details. Thankfully I haven't updated the pages and this still works correctly online.

Working on my localhost:

I now need to have additional emails sent from the desktop side of the site. So I created the pages and added the new details I wish to email. I test the pages as I'm building them and started to get strange idiosyncrasies. The first one was when submitting the page and then redirecting it to a success page. I got the following error... Fatal error: require_once(): Failed opening required 'library.php' (include_path='.;M:\xampp\php\PEAR') in M:\xampp\htdocs\midas2demo\webassist\database_management\wa_appbuilder_php.php on line 9. So am not sure what was going on here or what I have done wrong.

So, I decided to submit the email page to itself and the page seemed to work. I then noticed It wasn't updating the email database table with success or failure, so I gathered that it wasn't working correctly. I decided to check if the mobile side was still working and found that it wasn't. oh oh! I examined the email server behavior on the mobile pages and found that it had picked up the 'email body' from the new desktop page. I edited the email body on the mobile pages and put it back to what it was, but unfortunately it still doesn't work. I know this as it is no longer updating the email table with success or failure.

So I guess duplicating the email layout page and updating the mobile pages and the desktop pages to the correct email layout, wouldn't work. For some reason, I think its a lot more complicated than that. Could you just confirm that that is the case or is their something wrong with the behavior. Does it no account for multiple usages?

I can send you the mobile and desktop pages if you need them. So sorry to go on but hope it helps.



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