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Customers not able to checkout Power Store 4.5

Thread began 9/25/2012 11:06 am by admin140217 | Last modified 5/17/2013 2:16 pm by admin140217 | 574 views | 4 replies

admin140217

Customers not able to checkout Power Store 4.5

Here is an email from my client:

Half of our customers are having trouble checking out as it does not take their credit card information or kicks them off. I have the same trouble with my credit card when testing it. Is there an update to this feature. Is there anyway to change the check out page so it is not sooo sensitive? I am loosing customers. Since my site went down while building this current site, my internet sales have dropped 75%. I am becoming very concerned about this. I am not recovering as quickly as I had hoped.

I have no clue of what to do about this as this system has been in place now for several months and this is just happening.

The website is store

Help would be appreciated on this!

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