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Inventory Levels - Incorrect

Thread began 9/12/2012 3:08 am by cymbalroad | Last modified 9/17/2012 12:12 pm by cymbalroad | 1292 views | 6 replies


Inventory Levels - still incorrect.


Can you please re-open the support ticket #145990 or create a new one as my original issue has still not been resolved.

I had Ray from WA look at the support ticket which was a great help, but we went off on a tangent and focused on enabling Paypal Express on my site as I had enabled Paypal Standard which was an option in my payment gateway on the Admin site. Apparently Paypal Standard should not have been an option available unless I had downloaded Power Store months ago which I hadn't as I only purchased it 2 weeks ago.

Anyway Paypal Express works fine thanks to help from Ray, but my inventory levels still do not reduce when a purchase is made, if i place an order on my live site, for a product I have only one of, as soon as the order goes through and I make a payment etc via paypal express all the order details show up correctly in the Admin site which is cool but the product still shows on my site as having one available to purchase!

I don't want to have to manually adjust my inventory levels ongoing everytime an order is placed and I'm hoping someone at WA knows which part of the code in the script controls the inventory levels when an order is placed, because there definately seems to be a problem within my script.

All my FTP details etc have been provided on support ticket #145990.

Again, thanks for your help to date.


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