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UPS Shipping eCart not matching UPS.com

Thread began 8/24/2012 5:15 pm by troyd | Last modified 8/27/2012 4:27 pm by troyd | 469 views | 4 replies

troyd

UPS Shipping eCart not matching UPS.com

I was wondering if anyone had experienced this. We have an eCart setup using UPS shipping. The amount that is calculated is always less than what the "Calculate Time and Cost" is when the client logs into their UPS account and tests the same item and address(s).

I have also been able to reproduce the problem not being logged into UPS.

We noticed that at UPS's site, they do add an additional Fuel Charge. Is this (Fuel Charge) included in the calculations in the eCart calculations or are we suppose to add this separately?

I can provide more information but wanted to throw this out there just in case it was an obvious oversight on my part.

Thanks,
TroyD

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