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Thread began 8/21/2012 7:15 pm by edr441698 | Last modified 8/23/2012 9:12 pm by edr441698 | 1095 views | 10 replies


No point in continuing this exchange

As I already said, if you say it does not matter then... Great! I will sleep like a baby tonight. However in EVERY large software development company or department I have run (or associates have), product ideas are completely different then software bugs and there are different groups and processes in place within a company that handle these two different objectives. Again, I am not interested in explaining why companies do this.

And certainly, I don't mean to say such is the way is HAS to be, especially at very small companies where the employees wear many hats. Perhaps this describes the CafeCommerce operation?

So you appear to be saying there really is no difference between the people who decide what upgrades/features to build into next revs. (which BTW there apparently hasn't been one in 10 months since your "What's New" link states that Tuesday, October 18, 2011 was the very last time any upgrades went live) versus the staff that tracks and fixes current bugs. Ok. Good for you.

But one can't help but wonder then why CafeCommerce even has this separate page, tracking suggestions:

Or why you told jesse441246 on 08-09-2012 that you would "add a feature request to have [his suggestion] considered for future versions" instead of opening a support ticket. Perhaps a "support ticket" is exactly what you meant?

Anyway we are now both wasting time discussing nothing that matters. I don't care how CafeCommerce operates. Put my ideas in a separately tracked "suggestion box" or not.

Ten months with not a single new feature upgrade from CafeCommerce does not have me expecting to see my suggestions get implemented anytime soon... or ever.

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