close ad
Databridge V2 with MySQLi support IS Now Available!
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

Better technical support

Thread began 8/17/2009 7:19 pm by vonroth.sandra376398 | Last modified 8/24/2009 12:37 pm by vonroth.sandra376398 | 2858 views | 6 replies


Change in support

I am happy with the products I have purchased through webassist, however I have to agree making it hard to contact help is problematic. Web Assist provides a lot of documentation but you have to jump around from doc to doc to find a simple answer.

I think that this forum is a good idea, I would like to see it used as an addition to support, not a total replacement, I hope that WA isn't doing what most successful e-commerce businesses do--force their users to jump through loops to get to help thus discouraging anyone from even trying.

And the captcha? I had to type into the captcha area 3 times in one hour. If your eyesight isn't great, (you happen to be a bit older than most, :)))

it's a nightmare.

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question





Ease of use


security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...