close ad
Databridge V2 with MySQLi support IS Now Available!
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

Authentication problem UE CDOSYS_JS

Thread began 7/05/2012 12:05 pm by rcarline237430 | Last modified 7/06/2012 2:59 pm by rcarline237430 | 427 views | 1 replies


Authentication problem UE CDOSYS_JS

I have recently changed OS from XP to Windows server 2003. I have also installed a new SMTP server. The website I am hosting sends email to users when registering and making purchases. Since the changeover all pages with Universal Email sending to external domains are returning the error '8004020f' failure to send. Emails sent internally using the same code are fine. I can also send to external domains using outlook.

On checking the SMTP conversation log it appears the problem is "relay denied" because authentication is failing, as if the login credentials are not being sent to the server from the webpage. Everything was working fine before the changeover but now UE has stopped working.

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question





Ease of use


security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...