close ad
Databridge V2 with MySQLi support IS Now Available!
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

Locked ownership and permissions FTP and edit Theme problem

Thread began 5/25/2012 12:58 pm by lr_leal239405 | Last modified 5/25/2012 4:46 pm by lr_leal239405 | 581 views | 2 replies


Locked ownership and permissions FTP and edit Theme problem

I've been customizing the Theme (wherever it's not possible through the control panel) directly via the template files, but whenever I have a new theme folder, I have to keep contacting the web hosting co. to unlock the folder. I was told by the hosting co. that it wasn't a permissions problem, but an Ownership problem, so they have to keep changing 'ownership' definition to unlock the themes. However, when they do that, I can no longer save the changed theme via the 'Edit Theme' on the control panel. When I try to save I see a flash of text appear and dissappear on the screen and the theme is not saved. So I have to save it as a different theme name at which point I have to contact the hosting co. again to unlock it if I want to do more modifications to the template or the css or any file I want to FTP on the new theme. Having to go back and forth is a pain. Is there a way around this? Thank you.

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question





Ease of use


security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...