close ad
Databridge V2 with MySQLi support IS Now Available!
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

cart voucher issues and wrong info sent to paypal..

Thread began 4/17/2012 4:11 pm by Christopher West | Last modified 4/20/2012 2:40 pm by Christopher West | 1627 views | 14 replies

Christopher WestCommunity Expert

cart voucher issues and wrong info sent to paypal..

Hi I have a few concerns with coding a voucher system:

lets say a customer, has a voucher for £20 and the product they are ordering costs £10 - so if they use this voucher on their order then the grand total for the order will be -£10 - So how will that reflect on purchasing through paypal? How can a calcuation be set up in ecart that will deduct the voucher amount BUT not below 0 (so that there are no negative values in the grand total that gets sent to paypal?

....also another issue I had which I cannot remember how it happened...but I think it had something to do with a customer getting free delivery...if they select for free delivery when the order gets posted to paypal, I noticed that paypal creates a made up delivery charge of £2.99 and once it made a delivery charge of £9.99 which is odd as i havent set up any delivery charges for both thoses values (I only set up £7 and 99pence). So how would paypal get £2.99 and £9.99!? very confusing.

lastly, when a voucher has been used...when it gets sent to paypal, the correct grand total is displayed on the paypal page..however the product costs are halved. so its odd that paypal seems to half the product costs. the main point is that the customer is paying the correct "grand total" amount in paypal. it just may confuse them that the products on paypal screen will show as half the cost.


Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question





Ease of use


security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...