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error while installing

Thread began 3/05/2012 11:11 pm by rich283128 | Last modified 3/07/2012 11:20 am by rich283128 | 538 views | 3 replies

rich283128

PowerStore installation problem resolved

I was able to complete the installation.
Here's what happened:
My first installation was flawed as I didn't create the database first. I tried to fix the problem by creating it later.
That didn't work out because the wizard would go directly to administration username and password dialog window 4 of 7, bypassing other installation windows.
The store info, database info and serial number were already in place, but the tables had not been created, so I couldn't complete the installation. A catch 22.
I removed the Configuration folder as suggested, but still couldn't complete installation.
I did an activation reset and was able to complete the installation by getting to window 1 with a new serial number.
Thanks for your help.

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