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email sent multiple times to users

Thread began 11/07/2011 3:35 pm by mikeyounker431916 | Last modified 8/06/2013 3:07 pm by mikeyounker431916 | 2664 views | 7 replies


Originally Said By: Jason Byrnes
  Are you testing this locally? or remotely?

Who is the hosting Provider?

Do you know what kind of mail server they are using?

This usually happens when the SMTP server gets choked up on the volume of emails being sent.

you can try increasing the Seconds Between Emails: in the Power Messenger settings panel.

with some SMTP servers, when the email queue gets backed up they end up chocking on the volume and end up sending duplicates to some users. increasing the time between messages being sent to the smtp server should help alleviate the issues with the queue.  

Thanks for the feedback Jason!
This was remotely tested at
I'm not sure what kind of mail server but I will find out.

I've got a customized Coldfusion mailing system on the server that I've been using and haven't run into this issue before but I had broken down my mailings into 500 mailings at a time. My list has about 4000 subscribers.

Hope I can get PM working as designed because I really like the features it offers.

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