close ad
Databridge V2 with MySQLi support IS Now Available!
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

Cannot add product to catalog

Thread began 8/05/2009 3:38 pm by larry379796 | Last modified 8/12/2009 2:40 pm by larry379796 | 3643 views | 5 replies


Added the suggested code. No code or status messages are displayed by the application.

In IE8 the message "Internet Explorer cannot display the webpage" is sometimes returned, although it may also return a new (reset) Product Add page.

Firefox 3.5.2 displays a message "The connection was reset" or returns a blank page.

After further testing I found something that may or may not help. As stated initially, I successfully inserted Categories in Admin. When I hover the mouse pointer over the "Add this category" button on the "Add/Edit Categories page", the full path appears at the bottom of IE8, i.e.,
"http://localhost:21000/Footprints_V2R3/Admin/productcategories_Results.php". However, when I hover over the "Finish" button for adding a product, only
"Products_Insert.php" is displayed. Is it possible the product insert does not have $WAGLOBAL_Root_URL prepending the file name?

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question





Ease of use


security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...