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How do I re-open a support ticket that was inadvertently closed?

Thread began 8/05/2009 9:36 am by erinlima318673 | Last modified 8/05/2009 2:13 pm by erinlima318673 | 1108 views | 3 replies

Brad Lawryk

Originally Said By: erinlima318673
  When I previewed my posting, I thought I was closing the preview, not the support ticket do I re-open that support ticket?

Support Ticket #: 106696

Going on day 5 with no resolution...have left 2 voice mails and this is my third posting (ok, second if you don't count the one that accidentally got closed).


I have found it quickest just to open a new ticket and refer it to your old one. In most cases that I have used the ticket system they have been pretty good as long as you provide as much info as possible.


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