close ad
Databridge V2 with MySQLi support IS Now Available!
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

Error in generatePreview.buttons:

Thread began 8/03/2011 11:59 pm by lr_leal239405 | Last modified 8/11/2011 10:25 am by lr_leal239405 | 1382 views | 7 replies


GD is already enabled (hosting co. sent me a screenshot to confirm). I've also deleted the cache file and restarted DW, but I'm still getting the error messages.

TypeError: wa.user_interface.preview_array[0].preview_object.setToFile
is not a function

TypeError: wa.user_interface.preview_array[0].preview_object.setToFile
is not a function


Error in Site Tools Progress Panel initializeUI:
TypeError: wa.user_interface.floaterShouldInitialize is not a function

Also, there is no button preview, and whenever I click the design setting to change it, the same error messages keep popping up.

The next step per gd_library_ht.pdf instructions is:

Note: If the problem persists, you may need to uninstall your extensions, reinstall them, then delete the WinFileCache.dat file and open Dreamweaver.

I've already done this a couple of days ago and it took about 2.5 hrs. to uninstall and reinstall and I don't want to go through that again. Please, I need some more support on this.

Thank you.


Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question





Ease of use


security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...