Error Message opening EM CSS Sculptor

[donegan]

I downloaded the new version of EM CSS Sculptor today and installed it.

When I opened Dreamweaver CS3 to access CSS Scuptor I received the error message
I have attached to this message.

I have tried disabling, uninstalling and reinstalling but that does not work. I still get the same error message.

In addition, I have tried to go back to an eariler version, again that does not work.

I would appreciate any help in this matter.

I will be posting a message to the WebAssist Trouble Desk but I would prefer not to have to wait 48 hours for help.

--------------------
Sheila

[Walikan]

Yesterday, I downloaded an updated version of CSS Sculptor (version 2.03) and installed it. While trying to open DW CS4, an error message appears that read:

The following JavaScript error(s) occured:
Unable to open script file "C:\Program files\Adobe\Adobe Dreamweaver CS4\Configuration\shared\WebAssist\CSSSculptor\Lib rary\WA_configuration.js" (error 3)

I later disable the CSS Scultor from the Extension Manager and enable it again. I then tried to open DW CS4, the same message appeared. The CSS Sculptor 2.03 from DW CS4 window cannot open at all. Can someone help me?

Thanks

[Ozdachs]

I went to the website this morning in response to yesterday's email announcing the update. Version 2.03 is not available to download, and the system shows 2.0.1 as the latest version.

[Joe Lowery]

I just double-checked and it's definitely 2.03. Could you check again?

Best - Joe

[donegan]

Hi Everyone,

I just wanted to let you all know that my problem has been solved.

I posted a Trouble Ticket early this morning, 8 May 2009.

I received a message from Jason Byrnes, at 02:13 PM on 8 May 2009 suggesting I try deleting the WinFilecache-########.dat

It worked. I am back in business.

BTW, I checked my download folder and CSS Sculptor 2.0.3 was still listed early this morning.

Thanks again and have a great weekend everyone.

===========
Sheila

[Ozdachs]

I just double-checked and it's definitely 2.03. Could you check again?

Best - Joe
@joe... yep, you're right. I don't know what time warp I was in or what my brain misread.

[larsentim278054]

I got the same error you did, but I'm on a mac. I can't find that file you had to delete. What should I do?

Hi Everyone,

I just wanted to let you all know that my problem has been solved.

I posted a Trouble Ticket early this morning, 8 May 2009.

I received a message from Jason Byrnes, at 02:13 PM on 8 May 2009 suggesting I try deleting the WinFilecache-########.dat

It worked. I am back in business.

BTW, I checked my download folder and CSS Sculptor 2.0.3 was still listed early this morning.

Thanks again and have a great weekend everyone.

===========
Sheila

[Ray Borduin]

The file still exists on the mac... it is just named MacFilecache-#######.dat

Where are you looking for the file. It should be in the user configuration folder where extensions are installed.

Mac OSX;
-DW8
--Hard disk: Users: <Your User Name>: Library: Application Support: Macromedia: Dreamweaver 8:Configuration
-DWCS3
--Hard disk: Users: <Your User Name>: Library: Application Support: Adobe: Dreamweaver 9: Configuration
-DWCS4
--Hard disk: Users: <Your User Name>: Library: Application Support: Adobe: Dreamweaver CS4: en_US: Configuration

[jon_upton]

I have the same problem as Sheila where is this wincache file?

I did a search but cannot find it

[Ray Borduin]

open windows explorer

Type: %appdata% for the path and press return

from there browse to "Application Data/Dreamweaver CS4/en_us/Configuration and you should find the file there. Make sure dreamweaver is shut down before deleting the file.

[jon_upton]

Up and running now