No browse button to upload docs

[nickj]

When I click to link button on my editor there is no browse button to upload files. I have the edito set to enable fiel management and the upload directory set to 755

thanks

Nick

[neilo]

Hi Nick,

From the link button, you can only link to files already uploaded, or to URLs.

Do you mean your 'Image' button? From there you should be able to upload files, which you can then link to.

[nickj]

I check that and it says upload is not available. CAn I use the Image link to upload PDFs that my client can link to?

Nick

[neilo]

I believe that others have managed to upload pdfs directly by adding 'pdf' to the list of allowed image extensions in the HTMLEditor/editor/filemanager/connectors/php/congig.php file. I haven't managed that, - which is probably an error on my part - but if I click the 'Insert Image' button then 'Browse Server' and in the file manager (resources browser?) I can click the browse and upload buttons there and upload pdfs with no problem. I can then link to them easily.

I'm not sure why you are getting the 'upload unavailable' message assuming that (if you are using the latest version of HTML Editor) you have clicked the 'customise' button in 'Global File Uploads', ticked the 'Enable File Management' box, and that you have given permissions to the specified uploads folder.

I had a problem a while back when I was making adjustments to the HTML Editor instance in the PowerCMS folder (which contains it's 'own' HTML Editor folder) but the changes were being made to another configuration in the root folder.

All I can think of to suggest is to recheck your Global File Upload settings, make sure that the changes are being applied to the correct HTMLEd files, your uploads folder - as specified in the Quick insert window - exists on the remote server and that the permissions have 'stuck' - and that all of your HTMLEd files have been uploaded.

Hopefully someone who has had a similar problem will post their solutions.

[nickj]

The other thing which is strange is that every time I try to reset the globals I have to re-actrivate security assist

[Eric Mittman]

The activation of Security Assist should not be affected by altering the globals or making any other changes to the site. The activation should remain so long as your active internet connection does not change. If there is a change to the active connection that is used when you try to make use of Security Assist you will be prompted to activate it again.

[nickj]

I'm really having a very hard time getting the HTLM editor to allow file upload. I have it working on one site and not on another and all the settings are the same. The error message is "Upload not available."

Here is a link to to the update page: http://nwsignatureevents.com/admin/blurbs_Update.php?key_bb=16

I would attach the folder and files but your limit is to small for the HTMLEditor folder
I really appreciate your efforts to fill the gap adobe has left.

Nick

[Eric Mittman]

Did you enable advanced file management and uploading from within the wizard for HTML Editor? You must ensure that you have these options set and configure the advanced file management options. Make sure to check on the security portion of the advanced file management options and ensure that you have it allowed for the user you are working with.

Also, have you tried putting the files in a zip archive before uploading them? The size restrictions for the zip should be large enough for the editor folder and other files.

[nickj]

Please see the attached zip files, one is screen shots of the editor file management setup and the second is the area od the HTMLEditor fold I thin you are interested in. I couldn't zip the whole folder as it's 2.5 meg.

Yes the settings are there, they are the same as another site I have where the upload is working. For the message saying that upload is not available to be display certain conditions must exist which conflict with the feature working.

[Eric Mittman]

I have opened a ticket for you on this issue so that we can exchange more details in private. To update the ticket login and visit your support history:

http://www.webassist.com/mywebassist/supporthistory.php

[nickj]

I had upload working on one site but now it's broken as well. No error message it just says "Upload not available."
very frustrating do not know where to go from here. If a message comes up that upload is not available then there is a reason! What is the reason, I need to know so I can get my site working again

[Eric Mittman]

It looks like a ticket was opened for you on this issue on Friday. Have you logged in and visited your support history to update the ticket? I checked just now and did not see a current response.

http://www.webassist.com/mywebassist/supporthistory.php