Captcha image not displaying on form

[keith389310]

Created a new form in a php document, uploaded the file and all supporting WA Validation Toolkit folders and files to server but the captcha image doesn't display on my form. I get a red X and a box that says "Security Code".

Read all other relevant support posts here but didn't find solution. The GD library is enabled on the server according to PHPINFO. Any ideas?

[Jason Byrnes]

The captcha image is generated by the WA_ValidationToolkit/WAVT_CaptchaSecurityImages.php file. What happens if you preview that page in the browser?

[keith389310]

It displays a blank page, like there's a problem with the PHP code. The Security question works properly when viewed by itself in a browser so I don't think it's an issue with PHP on the server.

[Ray Borduin]

It must be a problem with the GD installation. When you look at your phpinfo what version of GD does it say you have installed? Do you have a link where we can view the phpinfo for that site?

[keith389310]

GD Support enabled
GD Version bundled (2.0.28 compatible)
GIF Read Support enabled
GIF Create Support enabled
JPG Support enabled
PNG Support enabled
WBMP Support enabled
XBM Support enabled


Complete info link:
http://www.dvwd.com/sals/phpinfo.php

[Ray Borduin]

I believe your PHP interpreter needs to be compiled with support for the FreeType library.

Check whether phpinfo lists the following entries under GD:
FreeType Support enabled
FreeType Linkage with freetype

These can be enabled in the php.ini file:

'--with-freetype-dir=/usr/local/lib'
'--with-gd'
'--enable-gd-native-tt'

[keith389310]

Thanks. The issue is now resolved. Even though GD was enabled on my PHP version 4.4 server the freetype parameters were not. My webhosting company had to move my account to a PHP version 5 server to add the freetype parameters. Perhaps others are having this issue as well because the freetype parameters can only be added to a PHP version 5 server?