Validation Toolkit Activation

[Ian]

Hi,

I've just upgraded to CS4 and it's asking me to activate all my extensions again. However, I cant activate the Validation Toolkit. It accepts my serial number and when I press activate I get a red error message in the yellow box, but its too quick for me to read it or note it down.

Is there a problem with the activation server?

Thanks
Ian

[Ray Borduin]

There shouldn't be. Try resetting your activations on the webassist web site and see if that fixes the problem.

[Ian]

Hi Ray,

I've reset the activations and I'm still having problems. Activation of some of the other products I own was fine the other day but nothing will activate now. I've even tried it on a different internet connection but nothing :-(

I can't even tell you what the error is because it flicks on and off that quickly its impossible to read it.

Ta
Ian

[Ian]

I've just uninstalled Validation Toolkit and reinstalled it to see if that would make a difference but nothing.

Also, some of the others arent now activating such as Universal Email.

How strange!

[Ian]

Another update...

I have just activated Cookies Toolkit and CSS Advisor no problem at all so I know its not my machine or internet connection that is the problem.

Please help - I need Validation Toolkit and Universal Email to finish off a job I'm working on.

Ta
Ian

[Ian]

Ok, I've sorted it.

A combination of removing the extensions, reinstalling the extensions, deleting the MACfilecache.dat and then removing, reinstalling, removing and reinstalling again seems to have done the trick!

Cheers
Ian